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The Human Side of Change
Most business books and articles - and academics and consultants - that deal with change focus only on the success stories. But they fail to take into account that change:
  • carries huge risk - many firms collapse during change, or get swallowed up in the confusion that typically follows
  • is far messier than simplistic models for managing it imply
  • encompasses more than slogans, meetings, incentives, investments
  • to many means yet again hearing 'do more with less'

This report is about the emotional intensity of change, and how to manage the fear, apprehension and turmoil it brings.

Click here to order online

 * Contents:
  • Understanding Change
  • Planning for Change
  • Handling Resistance
  • Securing 'Buy-in'
  • The Role of Emotion
  • Changing Behaviour
  • Leading Change
  • Implementation Blueprint
  • The Right Message
  • Evaluating Change
  • References & Further Reading