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* BULLETPOINT FOR THE THINKING MANAGER * *

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FOCUS REPORTS

The collection of Bulletpoint Focus Reports provides an operational toolbox for busy managers. Each report is dedicated to helping managers develop the softer skills in management. Insight, inspiration, solutions and knowledge in just 16 pages.

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  Making Knowledge Work

Managers have long been told that knowledge management (KM) can:

  • cut order-processing time from days to hours
  • halve stock levels without emptying shelves
  • pick out the 20% most profitable customers
  • better shape products to consumer taste

But what managers are still discovering is that ineffective KM can leave them with unused data, surrounded by suspicious employees or drowning in a sea of unread e-mails. This report offers a route-map through the information overload, with ideas on how to help put knowledge to work, effectively.

 

Click here to view Focus Report Index

 

Click here to order online

 

    Contents:
  • The Knowledge Economy
  • Information to Knowledge
  • Managing Knowledge Workers
  • Knowledge Sources
  • Getting Messages Across
  • Consumer Knowledge
  • Outsourcing Knowledge
  • The New
    E-conomy
  • Data Protection and Privacy
  • References & Further Reading

 

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