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07:29 06/07/2008
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CREATIVE POWER
THINKING INSIDE THE BOX
Big breakthrough ideas emerge not just from genius, but from hard work and a disciplined approach to idea generation in which people are asked to consider specific questions that give structure to their thinking rather than being left to flail around in the boundary-less cosmos of blue-sky thinking.
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INTERNATIONAL MANAGEMENT
DOING BUSINESS IN ... SCANDINAVIA
If you’re planning on importing hard-nosed US-style management to Scandinavia, think again: command-and-control aren’t just frowned on - they’re simply not understood, but rootedness, readiness to innovate and a people-centred approach are.
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INFLUENCING SKILLS
THE ART OF PERSUASION
When managers have to rely on their powers of persuasion, they tend to pick an often blunt influence approach and stick to it, regardless of circumstance and apparently oblivious to the full range of tactics available; but being able to persuade people in a lasting way requires winning them over in subtle, credible and emotional ways.
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DATA MINING
BUSINESS ANALYTICS
For a small extra cost, companies with warehouses of supply-chain and marketing data can ‘mine’ it for new performance and scenario-building insights. And when big internal data systems are too expensive, there’s now cheap online access to Business Analytics, but careful warm-up exercises are needed before launching into ‘analytic competition’.
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